Data Privacy

Libv owns and operates its Reverse SMS web site.

Library & library customer data:

We are committed to protecting your data and privacy either as a corporation or a customer of a corporation. NO library customer data is either captured or stored on our site other than the minimal data needed to display details of library-borrower items.

All employees of ours follow the practices described below in order to safeguard the use of data on our website.

Library Customer data:

The data is used only to ensure Reverse SMS can perform its function regarding information display, as expected by libraries and their customers; it is neither collected nor stored by us. The data we use to display information is dependent on what is supplied and required to display. In most cases it includes just: Name & library items to display (only when there are multiple items referenced in the related SMS)

The use of data is only to ensure the features of Reverse SMS is able to function as expected.

Disclosure of Information:

We will not willingly disclose any information unless required to do so by law or in good faith where we believe that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on us: (b) protect and defend the rights or our property and its related web sites, and, (c) act in urgent circumstances to protect the personal safety of our users, services, our web sites, or the public.

Storage of Library Corporate Information:

We maintain storage of your information in line with local legislation.

Security of Information:

We maintains security procedures that ensure its data will not willingly be made available to any unauthorised person or business.

We seek to carefully protect the library corporation's information, via password-controlled servers with limited access, from loss, misuse, unauthorised access or disclosure, alteration or destruction. We uses a variety of multi-level security systems to control access to all our services and information.

All users have a responsibility to protect your information so that one can see or edit your personal information without knowing your password, or security protection that you choose. It is important that our users do not share these details with any other unauthorised person.


If you wish to lodge a complaint with us regarding any aspect of our Privacy Policy, including adherence to the Australian Privacy Act 1988, you may contact us using the contact form on this web site. We will send a response to you within 21 business days of receipt. If you are not satisfied with our response, you may raise the matter with Office of the Australian Information Commissioner for further investigation.


We, our contractors and carriers operate within industry guidelines and adopt best practice procedures, policies and privacy legislation in every country where we have a presence.

When a coporation registers as a Reverse SMS customer and using the Reverse SMS services, you agree to operate within all the guidelines of our Privacy Policy. When a user views the information provided by us, you also agree to operate within all guidelines.